Hearing: Examining Shortcomings with VA’s National Work Queue Veterans Benefits Claims Management System

Subcommittee on Disability Assistance and Memorial Affairs (Committee on Veterans' Affairs)

Panel one

Mr. Willie Clark
Deputy Under Secretary, U.S. Department of Veterans Affairs, on behalf of Field Operations, Veterans Benefits Administration

• Witness Testimony - Mr. Clark [PDF] Added 06/24/2024 at 03:36 PM
• Witness Biography - Mr. Clark [PDF] Added 06/24/2024 at 03:36 PM

Mr. Ken Smith
Assistant Deputy Under Secretary, U.S. Department of Veterans Affairs, on behalf of Operations Management, Veterans Benefits Administration

• Witness Biography - Mr. Smith [PDF] Added 06/24/2024 at 03:36 PM

Panel two

Mr. Herman Breuer
Policy Director, National Association of County Veterans Service Officers (NACVSO)

• Witness Testimony - Mr. Breuer [PDF] Added 06/24/2024 at 11:14 AM
• Truth in Testimony Disclosure Form - Mr. Breuer [PDF] Added 06/24/2024 at 11:14 AM
• Witness Biography - Mr. Breuer [PDF] Added 06/24/2024 at 11:14 AM

Ms. Ashlynne Haycock-Lohmann
Deputy Director, Tragedy Assistance Program for Survivors (TAPS), on behalf of Government and Legislative Affairs

• Witness Testimony - Ms. Haycock-Lohman [PDF] Added 06/24/2024 at 11:14 AM
• Truth in Testimony Disclosure Form Ms. Haycock-Lohman [PDF] Added 06/24/2024 at 11:14 AM
• Witness Biography - Ms. Haycock-Lohman [PDF] Added 06/24/2024 at 11:14 AM

Mr. James R. Swartz
President, American Federation of Government Employees (AFGE), on behalf of Local 2823

• Witness Testimony - Mr. Swartz [PDF] Added 06/24/2024 at 11:14 AM
• Truth in Testimony Disclosure Form - Mr. Swartz [PDF] Added 06/24/2024 at 11:14 AM
• Witness Biography - Mr. Swartz [PDF] Added 06/24/2024 at 12:58 PM