Joint Hearing: “Examining IRS Customer Service Challenges”

Subcommittee Health Care, Benefits, and Administrative Rules (Committee on Oversight and Government Reform)
Subcommittee on Government Operations (Committee on Oversight and Government Reform)

Wednesday, March 8, 2017 (2:00 PM)

2154 RHOB
Washington, D.C.

Witnesses

The Honorable John Dalrymple
Deputy Commissioner for Services and Enforcement, Internal Revenue Service

  • Witness Statement [PDF]

Mr. Russell Martin
Assistant Inspector General, Treasury Inspector General for Tax Administration, Returns Processing and Account Services

  • Witness Statement [PDF]

Ms. Jessica Lucas-Judy
Acting Director, Strategic Issues, U.S. Government Accountability Office (GAO)

  • Witness Statement [PDF]

Support Documents

  • National Taxpayer Advocate Statement for the Record [PDF]

Hearing Record

  • Witness List [PDF]
  • Hearing Transcript [PDF] Added 06/21/2017 at 10:15 AM

First Published: April 10, 2017 at 10:38 AM
Last Updated: June 21, 2017 at 10:15 AM